Jira Service Management is Atlassian’s service management solution for all teams. Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams.
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Make the impossible, possible in Jira. Plan, track, and release world-class software with the number one project management tool for agile teams.
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Everything you need to know about using Jira Service Management. Best practices, step-by-step guides, and tutorials for getting started.
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Jira Service Management is purpose-built for ITSM. Jira Service Management helps IT support, operations, and business teams deliver exceptional service experiences to employees and customers. Try it free. Join a demo.
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Learn how Jira Service Management unites Dev, IT, and business teams on a single, AI-powered platform to deliver exceptional service. IT support. Engineering support. Employee support. IT operations. Customer service.
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Jira Service Management Premium offers advanced service management capabilities including incident, problem, change, and asset and configuration management capabilities. It also enables teams to confidently scale their IT and operations by offering unlimited storage, a financially-backed 99.9% uptime SLA, advanced incident management capability ...
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With Jira Service Management, you can easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, via help centers, and an embeddable widget.
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Jira Service Management and Jira are built on a common platform, so your development, operations, and IT teams can work together to quickly resolve requests. Service teams can link Jira Service Management tickets to issues in Jira so you can prioritize requests for development work.
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Discover how Jira Service Management leverages AI and machine learning to streamline ITSM practices like request, incident, problem, change, and configuration management.
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Learn about services, and how you can create, edit, and manage services and their dependencies in Jira Service Management.
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